Don’t Disappoint. Properly Thank Your Donors.

Teaching nonprofit staff how to communicate to cause donors to be inspired to give again is my work and passion. So, please remember, inspiring donors starts with the quality of donor thanking.

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5 Tips to Stop Ignoring Your Monthly Donors

After reading this excellent post about How to Keep Your Monthly Donors by colleague Erica Waasdorp I was reminded of my frustrations with monthly giving donor stewardship. So, before I share 5 tips to stop ignoring your monthly donors, let’s take a look at the numbers.

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Part I: Donor Stewardship. What Happened After Making A Contribution

Donor stewardship is what happens in the relationship-building activity and the communication process after a gift has been received.

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Pay Attention to Your Donors. People’s Lives Depend on It.

Gifts are coming in online and through the mail. Facebook friends are spontaneously raising money for your organization. I invite, no strongly recommend, you pay attention to your donors. People’s lives depend on it.

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Excellent Example: Meaningful and Personal Donor Thanking

How much time do you spend thinking about donor thanking? Even the simple task of thanking can make a difference in keeping donors connected. Why? When donors feeling special they stick around longer and give more.

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Meaningful Nonprofit Donor Experience: Habitat for Humanity Women Build Day

What are the best ways to create a meaningful nonprofit donor experience? A Twin Cities Habitat for Humanity Women Build day I participated in hit-the-nail-on-the-head, so to speak, in every way.

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Four Words to Never Say When Making Thank You Calls

As we started to make thank you calls to donors one of the longest-serving board members said the four words to never say about thanking donors:
“I can’t do this.”

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