Focus on What Donors Want to Hear

I understand the desire to tell donors lots of information. You want to communicate all kinds of details about the important work you’re doing, ways they can give, dates for events, that you’re on social media. I get it! Unfortunately, talking about yourself over and over is NOT an effective…

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Pick Up the Phone & Call a Donor Today

You’ve heard the advice, “Do one thing every day that scares you.” What if today your one thing is to pick up the phone to call a donor – simply thanking them for their support? I can now hear the loud thunder of answers you are shouting as you read…

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4 Strategies to Take Donor Relationships to the Next Level

This week I’ve got a special guest post by Jay Love, Co-Founder and current Chief Relationship Officer at Bloomerang. As a nonprofit professional, you know the value of building donor relationships. Impactful relationships keep your supporters coming back year after year to continue contributing to and engaging with your organization’s…

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4 Powerfully Simple Ways to Keep Donors Engaged – Even During a Pandemic

When each day feels like the same as the day before, it can take more brain power to keep our donor communications fresh. Before I share my four powerfully simple ways to keep donors engaged – even during a pandemic, let’s talk about a few important communication reminders: • Now…

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Don’t Disappoint. Properly Thank Your Donors.

Teaching nonprofit staff how to communicate to cause donors to be inspired to give again is my work and passion. So, please remember, inspiring donors starts with the quality of donor thanking.

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5 Tips to Stop Ignoring Your Monthly Donors

After reading this excellent post about How to Keep Your Monthly Donors by colleague Erica Waasdorp I was reminded of my frustrations with monthly giving donor stewardship. So, before I share 5 tips to stop ignoring your monthly donors, let’s take a look at the numbers.

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Part I: Donor Stewardship. What Happened After Making A Contribution

Donor stewardship is what happens in the relationship-building activity and the communication process after a gift has been received.

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