Using Filler Words: When Did Um Change to I Think?

Like you, I listen to people talk all day long. While I enjoy talking and listening, some words are distracting. In meetings I’ve been known to count the number of times um was used. Lately, I’ve noticed we’re inserting different filler words. My question is when did um change to…

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Pivot Fundraising FAQs – Part II

In week two of uncharted territory you have many questions about your new role in pivot fundraising. First and foremost, keep your communication lines open with your board, staff, volunteers, donors and those who benefit from your important work.

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True Story: I Took Out A City With My Words One Day

Do you ever worry about how to best say what you’re thinking? Especially to your donors?
A number of years ago, Sarah, my friend and coworker pulled me aside after a meeting to ask, “Did you mean to take out the entire city in that meeting?”
I gave her a blank look until she repeated back a few of my comments—what I meant to be honest and helpful sounded, well, pushy and like I was criticizing.
In raising money, engaging board members, building relationships, and frankly in just about any area of your life, communication is the key to success.

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